Our Vision
Our vision is that SPSVs will become a preferred mode of transport in Ireland and that the Irish SPSV industry will be recognised internationally as a highly profesional transport provider that provides integarted and accessible services.
Our Mission
The mission of the Commission, acting in the interets of its stakeholders, is to:
- Provide a regulatory framework that enables complaint and professional SPSV licence holders to provide a first class, efficient, safe, accessible and customer-friendly service;
- Facilitate access to SPSV services by all users, including people with disabilities;
- Promote increasing standards of quality; and
- Promote the integration of SPSV services into the wider public transport system.
Under Section 9 of the Taxi Regulation Act 2003, the Commission in exercising its function shall seek to achieve the following objectives:
- To promote the provision and maintenance of quality services by small public service vehicles and their drivers,
- To pursue the continued development of a qualitative and customer orientated licensing system, regulatory code and standards for small public service vehicles, small public service vehicle licence holders and small public service vehicle drivers,
- To oversee the development of a professional, safe, efficient and customer-friendly service by small public service vehicles and their drivers,
- To encourage and promote competition in relation to services (including fares) offered by small public service vehicles,
- In seeking to achieve the provision of quality services by small public service vehicles and their drivers, to have due regard to the protection of service users and providers alike,
- To promote measures to facilitate increased integration of taxi services in the public transport system,
- To promote the development of high quality cost effective services by small public service vehicles and their drivers which meet a wide range of customer needs including those of passengers with mobility or sensory impairments,
- To promote access to small public service vehicles by persons with disabilities,
- To encourage investment to support and enhance the services offered by small public service vehicles and to promote innovation in this regard.