Guidelines & Other Publications

One of the Commission’s stated objectives under Section 9 of the Taxi Regulation Act (2003) is to promote the development of a high quality cost effective service by small public service vehicles (SPSVs) and their drivers that meets a wide range of customer needs including those of passengers with mobility or sensory impairments. A further stated objective is to promote access to small public service vehicles by persons with disabilities (PWD). Indeed, the SPSV sector is the only public transport service which provides a door to door service for persons with disabilities on a 24/7 basis.
 

The Commission has a number of stated objectives under the Taxi Regulation Act (2003) aimed at improving the quality of SPSV services, for both the benefit of service providers and their customers. In achieving this due cognisance is also to be given to the protection and safety of all parties. A further objective for the Commission is to promote innovation with regard to providing enhanced services.

Following the publication of the Economic Review of the SPSV Industry (2009), the Commission invited submissions from interested stakeholders regarding the Review’s recommendations. Following a review of these submissions, the Commission organised a consultation process with interested parties. This process was used to discuss the Review’s recommendations, together with investigating any other issues stakeholders felt necessary to improve the regulation of the SPSV industry.
 

One of the Commission’s stated objectives under the Taxi Regulation Act (2003) is to pursue the continued development of a qualitative and customer orientated licensing system, regulatory code and standards for small public service vehicles, licence holders and drivers. Licensing conditions act as the means of matching the regulatory code with individual operator obligations. They play a key role in setting and maintaining quality standards for both operators and vehicles, to the benefit of both operators and SPSV users. The licensing function also facilitates enforcement of the regulations. Finally, licensing fees serve to pay for the regulation of the sector.

Word document version of the Wheelchair Accessible Taxi Licence Holder Registration Form for contact details as per SI 234 2008 for electronic completion and subsequent e mail

pdf version of the Wheelchair Accessible Taxi Licence Holder Registration Form for contact details as per SI 234 2008 for printing and subsequent posting

Vehicle Standards: Final Report, November 2007

The Commission for Taxi Regulation formally recommends the usage of bus lanes to extend from taxis to all small public service vehicles

The Commission for Taxi Regulation formally requests that a subsidy be provided to assist with the purchase of wheelchair accessible taxis and hackneys.

Complaints, Commendations and Enforcement
Final Report June 2006

Dispatch Centre Operating Standards

Final Report June 2006

Driver Skills Development Programme

Final Report June 2006

As and from April 2006, the Commission for Taxi Regulation will be rolling out a new national licensing system for small public service vehicles (SPSVs). As part of the system a new national licence number will be issued for every SPSV.